Returns & Exchanges

We want you to love your Orbitkey gear, which is why we offer a 30-day return window for all items in original, unused condition. Whether it is a fit issue or a change of heart, our streamlined process ensures a hassle-free experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags and protective wraps are intact to qualify for a full refund.

3

Attach Shipping Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your parcel.

4

Drop Off and Track

Hand over your package to the designated courier and keep your tracking number handy; we will process your refund within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing